This Privacy Policy explains how information about you is collected, used and disclosed when you visit this website (the “Site”) and submit an enquiry regarding The Apartments at Sansa County, Patancheru, a project marketed for Auro Realty (formerly Aurobindo Realty) (“we”, “us”, “our”). By using this Site or submitting the enquiry form, you consent to the practices described below.
1. Information We Collect
When you submit an enquiry, request a callback, download the brochure or contact us, we may collect:
- Personal details you provide: your name, phone number, email address and stated interest/configuration.
- Technical & usage data: IP address, browser type, device information, referring URLs, pages viewed and the campaign or ad you arrived from.
- Cookies & similar technologies: identifiers used for site functionality, analytics and advertising (see Section 5).
2. How We Use Your Information
- To respond to your enquiry, share pricing, floor plans and project details, and schedule site visits.
- To contact you by phone call, SMS, email and WhatsApp regarding this project and related offers.
- To improve our Site, measure and optimise our advertising campaigns and understand user interest.
- To comply with applicable laws and maintain records of consent and communication.
3. Lawful Basis & Consent
We process your data based on the consent you provide when submitting the form. You may withdraw consent at any time (see Section 8). If you have registered on the National Customer Preference Register / Do-Not-Disturb (DND), you nonetheless expressly authorise us to contact you regarding your enquiry when you submit the form.
4. Sharing & Disclosure
We do not sell your personal information. We may share it with:
- The developer Auro Realty (formerly Aurobindo Realty), its group companies and authorised sales/channel partners for the purpose of responding to your enquiry.
- Service providers such as CRM, cloud hosting, email/SMS/WhatsApp and analytics vendors who process data on our behalf.
- Advertising partners (e.g., Google, Meta) for conversion measurement and remarketing, as described below.
- Authorities or third parties where required by law, or to protect our rights.
5. Cookies, Analytics & Advertising
We and our partners use cookies, pixels and similar technologies to run the Site, analyse traffic and deliver and measure advertising. This may include Google Analytics, the Google Ads conversion tag and remarketing, and the Meta Pixel. These partners may use cookies (such as Google’s advertising cookies) to show you ads based on your visit to this and other sites.
- You can opt out of personalised Google advertising via Google Ads Settings.
- Learn about Google’s use of data at policies.google.com/technologies/partner-sites.
- You can manage cookies through your browser settings and opt out of many third-party advertising cookies via industry tools such as optout.aboutads.info.
6. Data Retention
We retain enquiry data for as long as necessary to respond to and follow up on your interest, to comply with legal obligations, and for legitimate business records, after which it is deleted or anonymised.
7. Data Security
We apply reasonable technical and organisational measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
- Request access to, correction or deletion of your personal data.
- Withdraw consent or ask us to stop contacting you at any time.
- Opt out of marketing communications by replying “STOP”, or by emailing us.
9. Third-Party Links
This Site may link to third-party websites (such as WhatsApp or the developer’s site). We are not responsible for the privacy practices of those sites; please review their policies separately.
10. Children
This Site is intended for users aged 18 and above. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision. Continued use of the Site after changes constitutes acceptance of the revised policy.
12. Contact Us
For any privacy request or question, contact us.